Shipping & Delivery Information
All Ava Nour pieces are made to order, ensuring the highest quality and craftsmanship.
Please allow 2–3 weeks for production before your item is ready to be dispatched.
UK Delivery
- Standard Tracked Delivery: 3–4 working days via Royal Mail.
- You’ll receive an email confirmation once your order has been shipped.
- A tracking number can be provided upon request—please leave a note in the comment section when placing your order.
International Delivery
- Estimated Delivery Time: Please allow 2–3 weeks for international delivery. Orders may arrive sooner, but customs processes can sometimes cause delays.
- Customs & Duties: Ava Nour is not responsible for any customs fees, duties, or taxes applied during delivery to your country.
- Delays: We are not liable for any delivery delays caused by customs or the local postal service.
- If you would like a tracking number, please request it in the comment section when placing your order.
- Please check your local customs website for specific information on import duties or taxes.
- If a parcel is returned to us due to unpaid customs fees, Ava Nour is not responsible for covering the cost of redelivery.
We appreciate your understanding and patience as we ensure your abaya reaches you with the care and attention it deserves.