Return policy

Returns & Exchanges

At Ava Nour, each item is made to order with the utmost care and attention.

For health and safety reasons, we do not accept returns or exchanges unless the item is faulty or damaged upon arrival.

If you believe your item is faulty or you have received the wrong order, please contact us within 48 hours of receiving your parcel with clear photos and details.

We kindly ask that you read our Terms & Conditions for full details before placing your order.